Refund policy

Refund & Returns Policy

We do not offer refunds or returns for change of mind purchases.

As our products are food products intended for consumption, we cannot accept returns of opened items for hygiene and safety reasons.

Please choose carefully before placing your order.

If your order arrives damaged, faulty, or you receive the wrong item, please contact us within 7 days of receiving your order.

Please include:

We will assess the issue and, where appropriate, provide a replacement, refund, or other remedy in accordance with Australian Consumer Law.

Nothing in this policy excludes or limits your rights under Australian Consumer Law.

You are entitled to a replacement, refund, or other remedy where required by Australian Consumer Law.

If a return is approved, we will provide instructions for returning the product.

Products must not be returned without prior approval.

For any questions regarding refunds or returns, please contact: